Shipping policy
Shipping Policy
Desert Storm Fragrance LLC
Dsfragrances.com
1. Shipping Area
We currently ship within the United States only.
We do not offer international shipping at this time.
2. Processing Time
All orders are processed within 1–2 business days (Monday–Friday).
Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time
Estimated delivery times:
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Standard Shipping: 3–7 business days
Delivery times are estimates and may vary depending on location and carrier conditions.
4. Shipping Carriers
We ship orders using trusted carriers such as:
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USPS
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UPS
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FedEx
Carrier selection may vary based on location and availability.
5. Tracking Information
Once your order has shipped, you will receive a tracking number via email.
Please allow up to 24 hours for tracking updates to appear.
6. Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
7. Delays
We are not responsible for shipping delays caused by:
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Carrier issues
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Weather conditions
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Holidays or peak seasons
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Incorrect shipping addresses
8. Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided:
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We are not responsible for lost or delayed shipments
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Additional fees may apply for reshipping
9. Lost or Stolen Packages
Once a package is marked as delivered by the carrier:
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We are not responsible for lost or stolen packages
If you experience an issue, please contact the carrier directly.
10. Damaged Packages
If your order arrives damaged:
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Contact us within 48 hours of delivery
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Provide photos of the product and packaging
We will review the case and offer a replacement or refund if applicable.
11. Order Issues
If you have any questions regarding your shipment, contact us:
Desert Storm Fragrance LLC
Website: Dsfragrances.com
Email: support@dsfragrances.com
Phone: +1 (901) 319-9260